The Effectiveness of Educational Administration in Achieving Comprehensive Quality in Educational Institutions

Abstract

The research was intended to investigate how the effectiveness of educational administration can be used to achieve total quality in educational institutions with the application of applied administrative program in a sample of Baghdad secondary schools. The research was an experiment that followed a Quasi-experimental design with pretest- posttest and control group study design. The sample was based on four schools (two groups), i.e. two experimental and two control schools. The effectiveness of educational administration was determined with the help of a multidimensional questionnaire whereas the achievement of the overall quality level was estimated with the help of the operational measures through identifying the time of administrative transaction processing, the number of procedure mistakes, stakeholder satisfaction, adherence to standardized procedures and quality of administrative decision making. The findings indicated that the average effectiveness of educational administration in the experimental schools significantly changed between (3.05) in the pretest and (3.70) in the posttest whereas the control group experienced some insignificant changes.